Frequently Asked Questions

We provide tutoring services for students of all ages, from elementary school through college. Our tutors are experienced in working with different age groups and can adapt their teaching methods to suit the needs and learning styles of each student.

We offer tutoring in a wide range of subjects including:

• Mathematics (all levels from elementary to college)
• Sciences (Biology, Chemistry, Physics)
• English and Language Arts
• Spanish
• Standardized Test Preparation (SAT, ACT, AP exams, etc)
• Study Skills and Academic Coaching
• And Many Electives!

If you need tutoring in a subject not listed here, please contact us to discuss your specific needs.

All of our tutors go through a rigorous selection process that includes:

• Verification of academic credentials and subject expertise
• Background checks for safety and security
• Assessment of teaching abilities and communication skills
• Evaluation of patience, empathy, and ability to connect with students

Many of our tutors have advanced degrees in their fields and years of teaching or tutoring experience. We prioritize not just academic knowledge but also the ability to effectively communicate concepts and build rapport with students.

We carefully match students with tutors based on several factors:

• Subject expertise and grade level requirements
• Learning style and personality compatibility
• Specific academic goals and challenges
• Schedule availability

Our goal is to create a productive and positive tutoring relationship. If for any reason you feel the match isn't working well, we're happy to find an alternative tutor who might be a better fit.

A typical tutoring session lasts 60 minutes and is structured to maximize learning while keeping the student engaged. Sessions generally include:

• Review of previous material and homework
• Addressing specific questions or problem areas
• Introduction and explanation of new concepts
• Guided practice with immediate feedback
• Independent practice to build confidence
• Summary of progress and assignment of practice work

Our tutors adapt each session to the student's needs, focusing on areas that require the most attention while building on strengths.

We believe in transparent communication about student progress. Our progress tracking includes:

• Session notes after each tutoring session
• Goal-setting and achievement tracking

Parents and students have access to our online portal where they can view session summaries and communicate with tutors.

The frequency of tutoring sessions depends on the student's needs, goals, and schedule. Here are our general recommendations:

• For ongoing academic support: 1-2 sessions per week
• For test preparation: 1-2 sessions per week, increasing as the test date approaches
• For addressing specific challenges: 2-3 sessions per week until improvement is seen
• For maintenance and enrichment: 1 session per week or every other week

We'll work with you to determine the optimal frequency based on your child's specific situation and adjust as needed.

We understand that schedules can change. Our cancellation policy is as follows:

• Cancellations made with at least 24 hours' notice: No charge
• Cancellations with less than 24 hours' notice: 50% of the session fee
• No-shows without notification: Full session fee

In cases of illness or emergency, we're happy to waive the cancellation fee. We also offer the option to convert an in-person session to an online session if transportation becomes an issue.

Our standard rate is $70 per hour, regardless of the subject. This would come to 4 sessions for $280 or 8 sessions for $560.

We accept a variety of payment methods for your convenience:

• Credit/debit cards (Visa, Mastercard, American Express, Discover)
• PayPal
• Venmo
• Bank transfers/ACH
• Checks (for package purchases only)

We offer both one-time payments and convenient auto-billing options. All payment information is securely stored and processed in compliance with industry standards.

Yes, we have two exciting offers:

• We offer 50% off for your first session.
• You can get $25 off a session if you refer someone.

Don't miss out on these great deals!

To learn how to pay for a session, check out our detailed guide.

Each session lasts one hour.

To ensure your session time remains reserved, we require payment for a month's worth of weekly sessions in advance. This policy helps us manage high demand and provide consistent scheduling for all our students.

While we understand that sometimes all your questions can be answered before the hour is over, we also offer extra practice for the remainder of your session upon request.